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Members
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Members

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Members Resources

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Explore helpful member
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Explore My 2022 Benefits

Member Portal
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Dental, Vision and Hearing
Care Management
Helpful Guides and Resources

Prescription Drug Coverage

Mail Order Pharmacy
Medication Utilization Management
Transition Policy
Medication Therapy Management (MTM)
Drug Management Program
Medication Requests and Information
Prior Authorization and Step Therapy Criteria
Redetermination Request Form

Forms & Resources

Appointment of Representative
Low Income Subsidy Premium Summary Chart
Member Rights and Responsibilities
Member Reimbursement Form
Rights and Responsibilities upon Disenrollment
Quality Assurance Policies and Procedures
Language Assistance
Privacy Forms

Grievance & Appeals

Grievance, Appeals and Organization Determinations
Grievances & Appeals Request Form
Appointment of Representative

Helpful Guides and Resources

Benefits Overview
Part D Benefits Snapshot
Dental Benefits Overview
Caregiver Support Overview
Mail Order Pharmacy Form
Transportation Request Form
Member reimbursement Form
OTC Mail Order Catalog – Medline

Benefits Overview SPA
Part D Benefits Snapshot SPA
Dental Benefits Overview SPA
Caregiver Support Overview SPA

Questions?

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Member Services

Our MoreCare customer service agents are available to help you with your membership concerns

Monday - Friday, 8 a.m. to 8 p.m CST

1-844-480-8528 (TTY 711)

Address

MoreCare, P.O. Box 64540, Chicago, IL 60664

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MoreCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color,
national origin, age, disability, or sex. For more information, follow the links below.

Notice of Non-Discrimination
Notice of Privacy Practices
Report Fraud, Waste and Abuse
Code of Business Conduct and Ethics
Accessing Benefits During a Disaster or Emergency

H2678_4000-0183_M | Last Updated November 22, 2022

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