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Prior Auth and Utilization Management Information

For a list of services requiring PA and how to submit a request, visit our 2022 Referral and PA Reference Guide
The UM program includes components of prior authorization, concurrent, and retrospective review activities. Each component is designed to provide for the evaluation of health care and services based on Member coverage, appropriateness of such care and services, and to determine the extent of coverage and payment to Providers of care.

Medical providers may submit requests for authorization by:

  • Online through the Secure Provider Portal
  • Fax: (888) 522-6952
  • Phone: (844) 865-8033
  • Mail at P.O. Box 21994, Eagan, MN 55121

Click the link below to download a copy of MoreCare’s Universal Prior Authorization (UM) Form

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