MoreCare is actively monitoring the coronavirus situation and coordinating with public health authorities in Cook County. We have plans in place to keep our members, employees and provider partners safe, and as the situation evolves, we will adjust our policies to ensure access to essential care.
Masks protect both you and the community. When we all wear masks, we take care of each other. Remember, masks should be worn over the nose and mouth.
If you are visiting friends and family, or need to go out for things like groceries, remember to keep a distance of 6 feet between yourself and others whenever possible (this is about 2 arms' lengths away). Remember to avoid crowds whenever possible. Tip! Take advantage of senior hours at grocery stores.
Practice good hand hygiene by washing your hands with soap and water for at least 20 seconds, especially after being in public, and/or use alcohol-based hand sanitizer with 0% alcohol.
In general, the more people you interact with, the more closely you interact with them, and the longer that interaction, the higher your risk of getting and spreading the virus that causes COVID-19. Before you go out, consider the following:
For routine checkups and minor illnesses or injuries, take advantage of the telehealth options available to you. Providers can conduct visits by video so you can avoid traveling to the doctor’s office. If you don’t have access to video-chat technology (like a smart phone), visits can be done over the phone.
The situation involving the outbreak of COVID-19 is rapidly evolving. As a reminder, we have implemented the following measures:
If you have any questions related to the COVID-19 pandemic and how to protect yourself, please contact Member Services or your Care Manager.
MoreCare is closely monitoring the roll-out of the COVID-19 vaccine in Illinois.
The safety of COVID-19 vaccines is a top priority.
The U.S. vaccine safety system ensures that all vaccines are as safe as possible. Learn how federal partners are working together to ensure the safety of COVID-19 vaccines. For more information on vaccine safety and frequently asked questions, visit cdc.gov/coronavirus/2019-nCoV/.
For the latest information about COVID-19 and how to keep yourself and your loved ones safe, visit or CDC.gov/coronavirus/2019-ncov/ .
You can also contact the Illinois Department of Public Health at 800-889-3931 for more information or if you are experiencing symptoms.